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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Jameson

March 26, 2026

5  out of  5
rating by Susan Jameson
"The office lady who answers the phone and answers your questions is a wonderful. Knowledgeable , very personable great person to talk to!!!"
We responded:
"Thank you so much for the 5-stars, Susan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Tracy

March 26, 2026

5  out of  5
rating by Tracy
"Very happy with my decision to switch insurance carriers. Brian is very pleasant and informative, he helped save me on my house insurance while providing additional coverage. I am also able to adjust the payment date of when my premium is due on my auto insurance. I am very pleased with the service I have received from State Farm, from the initial call, Kierra, the receptionist was very pleasant and helpful and then to speaking with Brian, the agent, who finalized the transaction. State Farm has a great team, thanks for all you do!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Brian Tatum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Amanda GILLIS

March 16, 2026

5  out of  5
rating by Amanda GILLIS
"Thanks Keira for always being helpful and finding us ways to save money! Always very kind and courteous"
We responded:
"Thank you for the review, we love hearing we are saving you money!"
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Jimella Mai

March 4, 2026

5  out of  5
rating by Jimella Mai
"Fabulous....Brian and Kierra are awesome!!!"
We responded:
"Thank you for the fantastic review, Jimella! We are always here to help with your insurance needs here in Girard . "
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Jared Null

February 26, 2026

5  out of  5
rating by Jared Null
"Recently traded vehicles and was dreading calling to switch the insurance over, however, Kierra was an absolute joy to talk with and made the transaction one of the easiest and quickest I've experienced with an insurance agent. Thank you Kierra!"
We responded:
"Jared, we appreciate you taking the time to leave us a positive review. We will make sure to pass along the feedback to Hector. Thank you for choosing to do business with our office!"
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G Pitts

February 16, 2026

5  out of  5
rating by G Pitts
"Hector is Always helpful with patients and understanding. Service is A+ I recommend to anyone needing services!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brian Tatum’s Team. "
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Liz Anschutz

January 30, 2026

5  out of  5
rating by Liz Anschutz
"Hector was personable and very helpful. He was able me the same level of home, auto and liability insurance for a little more than half of what I had been paying. I had been with my old provider for more than 40 years. It pays to check around."
We responded:
"Thanks so much for the fantastic rating, Liz! We are so glad you had a positive experience with us here on State Farm Agent Brian Tatum’s Team. If there is anything we can do for you in the future, just give us a shout! "
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william capps

January 14, 2026

5  out of  5
rating by william capps
"Cassandra help me get a great deal on switching from another company, and saved me extra with the drive safe and save, on a new vehicle! I will recommend them to everyone, because they are a great team to get insured with. Definitely the best in our area! 🙂"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Brian Tatum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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David Wells

December 18, 2025

5  out of  5
rating by David Wells
"Hector was very up front from the start. He returned call and made the entire process a smooth transition."
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Ciaran McShane

December 17, 2025

5  out of  5
rating by Ciaran McShane
"Hector Ortiz. Need i say anymore about this champ?! Simply the best, most pleasant and knowledgeable about insurance and schedules a follow up call in a few weeks just to make sure everything is perfect! Been a very long time since a young man took customer service seriously."
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Bailey Guy

November 13, 2025

5  out of  5
rating by Bailey Guy
"These guys are awesome and super nice!"
We responded:
"We appreciate the review! Thank you for attending our event!"
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Theresa Barnes

November 13, 2025

5  out of  5
rating by Theresa Barnes
"Super friendly - great business"
We responded:
"We appreciate the review! Thank you for attending our event!"
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Beth Beatty

November 13, 2025

5  out of  5
rating by Beth Beatty
"Very friendly, accomodating and easy to work with."
We responded:
"Beth, thank you for the review! We appreciate you attending our event!"
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Deanna b

November 10, 2025

5  out of  5
rating by Deanna b
"Thank you very much Hector for all your help today ... your awesome.. look forward to having my home and car insurance through the company.. DeAnna"
We responded:
"Thank you for the positive review for Hector. We look forward to working with you!"
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John Honey

October 23, 2025

5  out of  5
rating by John Honey
"Good service and great price."
We responded:
"Thank you for the positive review!"
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Ollie Schrader

October 1, 2025

5  out of  5
rating by Ollie Schrader
"I spoke with Jamie to set up an auto insurance policy for the first time on my own. She was able to give exceptional explanations to any questions I had, the process was quick and straightforward and she was very polite and understanding. Overall she was an amazing representative and was extremely helpful! Thank you Jamie!"
We responded:
"Thank you for taking the time to leave us a review. It is greatly appreciated. If you need anything else, you know where to find us!"
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Larry Pronier

September 30, 2025

5  out of  5
rating by Larry Pronier
"Kierra Garner the young lady answering the phone was very kind and very helpful,. She was very knowledgeable about her job. Very willing to help in any way she could,"
We responded:
"Thank you for leaving praise for Kierra. Her passion is helping others to the best of her ability. We appreciate your business and taking the time to leave us a review. "
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Julie Mahnken

September 23, 2025

5  out of  5
rating by Julie Mahnken
"I have been thrilled with the experience I have had thus far with Hector from State Farm and the Tatum agency in Girard. They have been incredibly professional and efficient. I hope we have a long and uneventful relationship."
We responded:
"Julie, thank you, for taking the time to give Hector some praise. We are happy to hear it was a pleasant experience and we are honored to have Hector on our team. "
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David S

August 29, 2025

5  out of  5
rating by David S
"We switched to state farm from another ins company and Jamie was awesome she was very knowledgeable about the ins, and made sure she got a quote that is the same or better coverage than we had for less! The switch over was smooth and she listened to all our concerns, and offered advice and followed up to make sure everything was ok!"
We responded:
"David, we appreciate you taking the time to leave some feedback for Jamie. We appreciate your business and are pleased to have Jamie on our team. "
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Astrid F

July 21, 2025

5  out of  5
rating by Astrid F
"Hector is fantastic and helpful finding the right coverage for me and our new car and home"
We responded:
"We are happy to hear that Hector is helping you chose the right coverage. We appreciate your business!"
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Jessica Walker

July 15, 2025

5  out of  5
rating by Jessica Walker
"Anyone looking for insurance should consider contacting Hector at State Farm. He demonstrated a genuine understanding of my needs, responded thoughtfully to my concerns and presented information in a clear, concise manner. Unlike some other providers, he avoided using overly technical language or presenting unnecessary options, which was a welcome change. Overall, the experience was characterized by a personalized, small-town approach and I couldn’t have asked for a better experience!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Hector provided you with clear, personalized service and took the time to understand your needs. At State Farm, we strive to make insurance straightforward and specific to each individual, so it’s wonderful to know that Hector’s approach made a positive difference for you. We appreciate your recommendation and look forward to continuing to support you in the future!"
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Heidi Zahn

June 22, 2025

5  out of  5
rating by Heidi Zahn
"Hector was great to work with, and extremely thorough when quoting our home and auto policy. It was no problem at all when we asked him for several different quotes to compare. I also liked that our contract could be completed over the phone instead of in office, which is a little more convenient with a toddler at home."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Hector was thorough and accommodating while helping you with your home and auto policies. We understand how important convenience is, especially with little ones at home, so it’s great that completing your contract over the phone made things easier for you. We appreciate your trust in Hector and State Farm, and we’re here whenever you need us!"
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Dan Hofer

June 15, 2025

5  out of  5
rating by Dan Hofer
"Hector was so helpful. He was able to assist me with all my insurance needs. Lower prices and great customer service."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Hector was able to assist you with all your insurance needs while providing great customer service and competitive pricing. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you. If you ever need anything else, don’t hesitate to reach out!"
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Amanda Seeman

June 6, 2025

5  out of  5
rating by Amanda Seeman
"Hector did an amazing job in trying to get me the best deal possible he was very helpful."
We responded:
"Thank you for the positive review!"
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Abbigayle Phelps

May 29, 2025

5  out of  5
rating by Abbigayle Phelps
"Cassie was very helpful! She knew exactly what I was needing and helped me get it! I really recommend talking with Cassie about insurance!"
We responded:
"Thank you for your kind words! We’re so happy to hear that Cassie was able to understand your needs and assist you effectively. Your recommendation means a lot to us! If you ever have any more questions or need assistance in the future, Cassie and our team are here to help."