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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liz Anschutz

January 30, 2026

5  out of  5
rating by Liz Anschutz
"Hector was personable and very helpful. He was able me the same level of home, auto and liability insurance for a little more than half of what I had been paying. I had been with my old provider for more than 40 years. It pays to check around."
We responded:
"Thanks so much for the fantastic rating, Liz! We are so glad you had a positive experience with us here on State Farm Agent Brian Tatum’s Team. If there is anything we can do for you in the future, just give us a shout! "
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william capps

January 14, 2026

5  out of  5
rating by william capps
"Cassandra help me get a great deal on switching from another company, and saved me extra with the drive safe and save, on a new vehicle! I will recommend them to everyone, because they are a great team to get insured with. Definitely the best in our area! 🙂"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Brian Tatum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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David Wells

December 18, 2025

5  out of  5
rating by David Wells
"Hector was very up front from the start. He returned call and made the entire process a smooth transition."
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Ciaran McShane

December 17, 2025

5  out of  5
rating by Ciaran McShane
"Hector Ortiz. Need i say anymore about this champ?! Simply the best, most pleasant and knowledgeable about insurance and schedules a follow up call in a few weeks just to make sure everything is perfect! Been a very long time since a young man took customer service seriously."
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Bailey Guy

November 13, 2025

5  out of  5
rating by Bailey Guy
"These guys are awesome and super nice!"
We responded:
"We appreciate the review! Thank you for attending our event!"
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Theresa Barnes

November 13, 2025

5  out of  5
rating by Theresa Barnes
"Super friendly - great business"
We responded:
"We appreciate the review! Thank you for attending our event!"
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Beth Beatty

November 13, 2025

5  out of  5
rating by Beth Beatty
"Very friendly, accomodating and easy to work with."
We responded:
"Beth, thank you for the review! We appreciate you attending our event!"
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John Honey

October 23, 2025

5  out of  5
rating by John Honey
"Good service and great price."
We responded:
"Thank you for the positive review!"
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Ollie Schrader

October 1, 2025

5  out of  5
rating by Ollie Schrader
"I spoke with Jamie to set up an auto insurance policy for the first time on my own. She was able to give exceptional explanations to any questions I had, the process was quick and straightforward and she was very polite and understanding. Overall she was an amazing representative and was extremely helpful! Thank you Jamie!"
We responded:
"Thank you for taking the time to leave us a review. It is greatly appreciated. If you need anything else, you know where to find us!"
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Larry Pronier

September 30, 2025

5  out of  5
rating by Larry Pronier
"Kierra Garner the young lady answering the phone was very kind and very helpful,. She was very knowledgeable about her job. Very willing to help in any way she could,"
We responded:
"Thank you for leaving praise for Kierra. Her passion is helping others to the best of her ability. We appreciate your business and taking the time to leave us a review. "
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Julie Mahnken

September 23, 2025

5  out of  5
rating by Julie Mahnken
"I have been thrilled with the experience I have had thus far with Hector from State Farm and the Tatum agency in Girard. They have been incredibly professional and efficient. I hope we have a long and uneventful relationship."
We responded:
"Julie, thank you, for taking the time to give Hector some praise. We are happy to hear it was a pleasant experience and we are honored to have Hector on our team. "
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Astrid F

July 21, 2025

5  out of  5
rating by Astrid F
"Hector is fantastic and helpful finding the right coverage for me and our new car and home"
We responded:
"We are happy to hear that Hector is helping you chose the right coverage. We appreciate your business!"
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Dan Hofer

June 15, 2025

5  out of  5
rating by Dan Hofer
"Hector was so helpful. He was able to assist me with all my insurance needs. Lower prices and great customer service."
We responded:
"Thank you for your wonderful feedback! We’re delighted to hear that Hector was able to assist you with all your insurance needs while providing great customer service and competitive pricing. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you. If you ever need anything else, don’t hesitate to reach out!"
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Abbigayle Phelps

May 29, 2025

5  out of  5
rating by Abbigayle Phelps
"Cassie was very helpful! She knew exactly what I was needing and helped me get it! I really recommend talking with Cassie about insurance!"
We responded:
"Thank you for your kind words! We’re so happy to hear that Cassie was able to understand your needs and assist you effectively. Your recommendation means a lot to us! If you ever have any more questions or need assistance in the future, Cassie and our team are here to help."
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Tori Leeper

April 15, 2025

5  out of  5
rating by Tori Leeper
"We made our switch from another insurance provider to State Farm. Hector made the process very easy and provided a lot of information. He got our rate lower too for both of our vehicles and we got better coverage for it as well. Also our home insurance was a lot cheaper. 10/10 recommend!"
We responded:
"Thank you for the awesome review! We're so glad to hear that Hector made the switch to State Farm easy for you and helped you save on both your vehicles and home insurance. It's great to know you're happy with your coverage! We really appreciate the recommendation and are here for you whenever you need us."
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Kimber Wingard

April 1, 2025

5  out of  5
rating by Kimber Wingard
"Hector, was very easy to work with and took extra time to explain and make sure we were getting the best rate on auto and homeowners insurance. Brian Tatum's agency is A++++++!"
We responded:
"Kimber, thanks for the great review! We're glad to hear that Hector made things easy for you and helped you find the best rates on your auto and homeowners insurance. We really appreciate your support and look forward to helping you again!"
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Mark Christeson

March 31, 2025

5  out of  5
rating by Mark Christeson
"Hector was very nice and went over and explained my policy well. He also addressed my questions promptly, all in all was a great experience."
We responded:
"Mark, thanks for the positive feedback! We're glad Hector was able to explain your policy and answer your questions. It's great to hear you had a wonderful experience! If you need anything in the future, just let us know!"
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Vance Sandy

March 20, 2025

5  out of  5
rating by Vance Sandy
"Hector was great. Easy to talk to. He really helped me find a lower rate for my homeowners insurance as well as finding a lower rate with same coverage for our vehicles. I'd highly recommend contacting Hector at State Farm in Girard, KS for your needs! Vance Sandy Jr."
We responded:
"Vance, thank you so much for your wonderful review! We're thrilled to hear that Hector was able to help you find lower rates for both your homeowners insurance and vehicle coverage. Our team strives to provide the best service possible, and it's great to know that Hector made your experience easy and enjoyable. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. If you have any more questions or require further assistance, don’t hesitate to reach out!"
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Malcolm Norris

March 13, 2025

5  out of  5
rating by Malcolm Norris
"Kierra was beyond helpful and fast in finding a solution to my time sensitive issue."
We responded:
"Thank you Malcolm, we appreciate you choosing to do business with our office!"
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Peggy Hull

February 20, 2025

5  out of  5
rating by Peggy Hull
"Great job"
We responded:
"Thank you for the positive review!"
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Renato Pinto

February 14, 2025

5  out of  5
rating by Renato Pinto
"Had a great experience with Brian. Whenever we looked into switching to him, he did a great job of explaining all of our coverage and asking us lots of questions to make sure that we were completely covered if anything were to happen. Even then, our insurance was cheaper than before! We also added life insurance and he explained all of our options along with what he personally does so that we could take it all into consideration. Thank you, Brian!"
We responded:
"Renato, we appreciate the positive feedback. We take great pride in making sure you have the correct coverage. We are honored to be able to protect your family's financial future with life insurance. We appreciate your business!"
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Patrick Boyer

February 13, 2025

5  out of  5
rating by Patrick Boyer
"Hector, and really the whole team, has done real well. Thank you very much!"
We responded:
"Thank you for giving our office a shout out. We appreciate your business!"
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Larry Davis

February 4, 2025

5  out of  5
rating by Larry Davis
"Hector has been very helpful in changing our policies to State Farm."
We responded:
"Thank you for the review. We are happy to have Hector on the team! We appreciate your business. "
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Mica Burnett

January 28, 2025

5  out of  5
rating by Mica Burnett
"Was referred by a family member after using another company for many years and needing home insurance. Hector was able to do everything online and the process moved very quickly. Saved over 40% compared to company I'd been loyal to for so long, so I bundled my car insurance also. They offer text communication and are quick to reply. Very friendly. Great start to this new relationship. Thank you!"
We responded:
"Thank you, Mica, for the shout out. We love hearing we are doing a good job and saving people money!"
Profile photo of Brian Simpson

Brian Simpson

January 21, 2025

5  out of  5
rating by Brian Simpson
"I have to say that Hector Ortiz did a very fine job checking his rates against what I had and within 15 or 20 minutes I was convinced that State Farm was the way to go He saved me a lot of money in short order. T Hank you Hector"
We responded:
"Thank you, Brian, for the feedback. We appreciate your business!"