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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tori Leeper

Tori Leeper

April 15, 2025

5  out of  5
rating by Tori Leeper
"We made our switch from another insurance provider to State Farm. Hector made the process very easy and provided a lot of information. He got our rate lower too for both of our vehicles and we got better coverage for it as well. Also our home insurance was a lot cheaper. 10/10 recommend!"
We responded:
"Thank you for the awesome review! We're so glad to hear that Hector made the switch to State Farm easy for you and helped you save on both your vehicles and home insurance. It's great to know you're happy with your coverage! We really appreciate the recommendation and are here for you whenever you need us."
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Kimber Wingard

April 1, 2025

5  out of  5
rating by Kimber Wingard
"Hector, was very easy to work with and took extra time to explain and make sure we were getting the best rate on auto and homeowners insurance. Brian Tatum's agency is A++++++!"
We responded:
"Kimber, thanks for the great review! We're glad to hear that Hector made things easy for you and helped you find the best rates on your auto and homeowners insurance. We really appreciate your support and look forward to helping you again!"
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Mark Christeson

March 31, 2025

5  out of  5
rating by Mark Christeson
"Hector was very nice and went over and explained my policy well. He also addressed my questions promptly, all in all was a great experience."
We responded:
"Mark, thanks for the positive feedback! We're glad Hector was able to explain your policy and answer your questions. It's great to hear you had a wonderful experience! If you need anything in the future, just let us know!"
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Truman Buckley

March 31, 2025

5  out of  5
rating by Truman Buckley
"Needed insurance for a school bus camper and they got me what I needed at a good price and with no hassle."
We responded:
"Truman, thanks for the awesome review! We're happy to hear we could get you the coverage you needed for your conversion at a great price without any hassle. If you need anything else down the line, just let us know!"
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Vance Sandy

March 20, 2025

5  out of  5
rating by Vance Sandy
"Hector was great. Easy to talk to. He really helped me find a lower rate for my homeowners insurance as well as finding a lower rate with same coverage for our vehicles. I'd highly recommend contacting Hector at State Farm in Girard, KS for your needs! Vance Sandy Jr."
We responded:
"Vance, thank you so much for your wonderful review! We're thrilled to hear that Hector was able to help you find lower rates for both your homeowners insurance and vehicle coverage. Our team strives to provide the best service possible, and it's great to know that Hector made your experience easy and enjoyable. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs. If you have any more questions or require further assistance, don’t hesitate to reach out!"
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Malcolm Norris

March 13, 2025

5  out of  5
rating by Malcolm Norris
"Kierra was beyond helpful and fast in finding a solution to my time sensitive issue."
We responded:
"Thank you Malcolm, we appreciate you choosing to do business with our office!"
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Peggy Hull

February 20, 2025

5  out of  5
rating by Peggy Hull
"Great job"
We responded:
"Thank you for the positive review!"
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Renato Pinto

February 14, 2025

5  out of  5
rating by Renato Pinto
"Had a great experience with Brian. Whenever we looked into switching to him, he did a great job of explaining all of our coverage and asking us lots of questions to make sure that we were completely covered if anything were to happen. Even then, our insurance was cheaper than before! We also added life insurance and he explained all of our options along with what he personally does so that we could take it all into consideration. Thank you, Brian!"
We responded:
"Renato, we appreciate the positive feedback. We take great pride in making sure you have the correct coverage. We are honored to be able to protect your family's financial future with life insurance. We appreciate your business!"
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Patrick Boyer

February 13, 2025

5  out of  5
rating by Patrick Boyer
"Hector, and really the whole team, has done real well. Thank you very much!"
We responded:
"Thank you for giving our office a shout out. We appreciate your business!"
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Larry Davis

February 4, 2025

5  out of  5
rating by Larry Davis
"Hector has been very helpful in changing our policies to State Farm."
We responded:
"Thank you for the review. We are happy to have Hector on the team! We appreciate your business. "
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Mica Burnett

January 28, 2025

5  out of  5
rating by Mica Burnett
"Was referred by a family member after using another company for many years and needing home insurance. Hector was able to do everything online and the process moved very quickly. Saved over 40% compared to company I'd been loyal to for so long, so I bundled my car insurance also. They offer text communication and are quick to reply. Very friendly. Great start to this new relationship. Thank you!"
We responded:
"Thank you, Mica, for the shout out. We love hearing we are doing a good job and saving people money!"
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Brian Simpson

January 21, 2025

5  out of  5
rating by Brian Simpson
"I have to say that Hector Ortiz did a very fine job checking his rates against what I had and within 15 or 20 minutes I was convinced that State Farm was the way to go He saved me a lot of money in short order. T Hank you Hector"
We responded:
"Thank you, Brian, for the feedback. We appreciate your business!"
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Anastazia T.

January 2, 2025

5  out of  5
rating by Anastazia T.
"Hector was really helpful and got me an excellent price on car insurance. Thank you so much!"
We responded:
"Hector does a great job; we are happy to have him as part of our team. Thank you for trusting our office with your car insurance needs!"
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Lenee Sorrell

December 30, 2024

5  out of  5
rating by Lenee Sorrell
"Hector was extremely helpful and helped me save on my car insurance, as well as, set me up with rental and life insurance. Wonderful experience!"
We responded:
"Thank you, Lenee, for the feedback. Hector is great at making sure you have what you need. We appreciate your business!"
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Amanda Hall

December 30, 2024

5  out of  5
rating by Amanda Hall
"I had the pleasure of working with Cassie today, and she was so nice, and helpful as always. Brian, Cassie, and Marcus have helped me so much in 2024 with the process of getting a new roof, and insuring a new car. Thanks for always having my back!"
We responded:
"Thank you, Amanda! It is nice to hear we are doing a good job. We appreciate your business!"
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Ira Horyna

December 4, 2024

5  out of  5
rating by Ira Horyna
"Never had a bad interaction with anyone at this office. Kierra helped me today and she did an excellent job!!"
We responded:
"Thank you for leaving us a review. We appreciate your business and look forward to working together. "
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James Settle

December 3, 2024

5  out of  5
rating by James Settle
"We were welcomed hospitably, listened to with understanding of our needs and provided with products that have both saved us money and given us better coverage. Thank you, Hector."
We responded:
"James, we appreciate the review! Hector does a great job, and we are lucky to have him on our team. "
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Auntie B

December 3, 2024

5  out of  5
rating by Auntie B
"We had too high insurance costs. It seemed unlikely that a local agent could do better than online, but Hector at State Farm got us prompt quotes, followed through with inquiries in tricky situations honestly and provided clear communication. Our quotes put us back into what we could afford. He explained jargon & policies we were unfamiliar with and made us only regret that we hadn't come earlier into the local office. Additionally, the front desk receptionist was fantastically helpful. The Drive Safe program turned out to be harder to sign into than we anticipated and she stayed helpful, kind and persistent without letting us feel an utter lack of competency at navigating something so new and unfamiliar. I apologize for not knowing how to spell her name, but maybe Kiere? What a fantastic set of folks. Girard is fortunate to have them."
We responded:
"Thank you for the review! This is a complement to our team. We work hard to make sure you understand what you are paying for and why. "
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Kari West

November 25, 2024

5  out of  5
rating by Kari West
"Cassie was fantastic! She quickly answered my questions and helped me navigate and acct update."
We responded:
"Thank you for the shout out for Cassie. She does a great job, and we are lucky to have her!"
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Amanda Novak

November 21, 2024

5  out of  5
rating by Amanda Novak
"Thank you Marcus Madison for saving us $50 on auto"
We responded:
"Thank you for the review, we love hearing we are saving you money!"
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Tina Knight

November 19, 2024

5  out of  5
rating by Tina Knight
"Hector Ortiz is a great insurance agent. He is very knowledgeable about all of the insurance options. He answered all of my questions. Very patient with me and friendly too. He took his time and explained everything to me because I really had no idea what I needed and he helped me and made sure that I completely understood what he had said. Made sure that I was getting all of the discounts that they offer. Just a great attitude and all around genuine person with treats others with respect. 100% would recommend Hector to everyone in need of insurance today."
We responded:
"Tina, we appreciate your review. Hector does a great job and really cares about helping others. We are happy to have him as part of the team. It is a complement that you would recommend our office!"
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Alexandra Luben

November 12, 2024

5  out of  5
rating by Alexandra Luben
"Hector was very helpful and saved me money on my new insurance plan!!! 10/10 service"
We responded:
"Thank you for giving our office a positive review!"
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Chris Barnett

November 11, 2024

5  out of  5
rating by Chris Barnett
"Worked with Hector. He's a super nice guy. Very personable and extremely friendly. Would highly recommend to anyone in the market for insurance."
We responded:
"Chirs, thank you for the review! We are lucky to have Hector as part of the team. We appreciate your business!"
Profile photo of Hunter Myers

Hunter Myers

November 2, 2024

5  out of  5
rating by Hunter Myers
"Hector was amazing and easy to work with! He tried to get me the best discounts he could, and he made the process so easy for me! I can’t thank him enough for being flexible with my schedule too! Great work, Hector!"
We responded:
"Hunter, thank you for the positive review. Hector loves helping people get the right coverage!"
Profile photo of Kayla Sizemore

Kayla Sizemore

October 8, 2024

5  out of  5
rating by Kayla Sizemore
"Marcus is always very helpful and friendly! Goes out of his way to help other people. Our family is very thankful of him ! Thank you Marcus and State Farm! You’re nothing short of amazing !"
We responded:
"Kayla, thank you for the shout out for Marcus. He does a great job getting you the coverage you need. "